TCNS has always managed to deliver an affordable solution for our every IT need. Their attention to detail and passion for satisfying company needs has kept our systems up and running with minimal disruption. The response rate to problems is always exceptional and professional at all times. Maintenance and Support Agreements. Take a look how we can help you

Maintenance & Support

TCNS IT services cover mainly the Birmingham and West Midlands area providing reliable IT solutions for the last decade. We have a dedicated team of qualified Microsoft accredited trained IT technicians and IT consultants combined with highly profiled IT partners to support your entire IT network infrastructure. 

Our in-house IT expertise allows us to take care of all your IT needs so that you only need to worry about making your company profitable, we will take care of not only your IT system but you internet, telephony and cabling as well.
Our IT corporate Support packages include all the essential elements for a quality IT support solution, however we understand that no two businesses are the same and all support packages are tailored to your bespoke requirements.
All Corporate IT Support packages include:
  • 2 hour remote IT helpdesk response
  • 4 Hour Onsite Response for system down
  • Dedicated telephone number to 1st line support helpdesk
  • Unlimited telephone and engineering support
  • Quarterly review meeting for advice and consultancy with a dedicated account manager

TCNS can also offer solutions to improve your overall IT infrastructure and you will have full access to our sales consultancy team who can offer IT advice on Server and Desktop Install, Anti-virus and Spam Filtering Software, Disaster Recovery, Offsite Backup, Server VirtualizationCloud Solutions, Hosting, Remote Access, Business Continuity, Remote Management, Telephone System, Internet and Cabling

Call TCNS today to discuss your IT requirements in Birmingham, Wolverhampton, Coventry, Tamworth, Solihull, Redditch, Walsall, Warwickshire and the rest of the UK on 0121 503 3023

 

Client Testimonials

“TCNS are a fundamental part of our business these days, Our IT infrastructure has grown from 1 pc to 6 and a server. The guys from TCNS have helped us by recommending products that would stand up to the rigors of our daily needs and supporting that with quick response times when we've had issues or needed to change our setup. I don't think our company would have progressed to the level it has without the Loyal support from the team at TCNS. Many Thanks.”

Mr J – Operations Director – Engineering Company