TCNS has always managed to deliver an affordable solution for our every IT need. Their attention to detail and passion for satisfying company needs has kept our systems up and running with minimal disruption. The response rate to problems is always exceptional and professional at all times. Maintenance and Support Agreements. Take a look how we can help you

Maintenance & Support

TCNS IT services cover mainly the Birmingham and West Midlands area providing reliable IT solutions for the last decade. We have a dedicated team of qualified Microsoft accredited trained IT technicians and IT consultants combined with highly profiled IT partners to support your entire IT network infrastructure. 

Our in-house IT expertise allows us to take care of all your IT needs so that you only need to worry about making your company profitable, we will take care of not only your IT system but you internet, telephony and cabling as well.
Our IT corporate Support packages include all the essential elements for a quality IT support solution, however we understand that no two businesses are the same and all support packages are tailored to your bespoke requirements.
All Corporate IT Support packages include:
  • 2 hour remote IT helpdesk response
  • 4 Hour Onsite Response for system down
  • Dedicated telephone number to 1st line support helpdesk
  • Unlimited telephone and engineering support
  • Quarterly review meeting for advice and consultancy with a dedicated account manager

TCNS can also offer solutions to improve your overall IT infrastructure and you will have full access to our sales consultancy team who can offer IT advice on Server and Desktop Install, Anti-virus and Spam Filtering Software, Disaster Recovery, Offsite Backup, Server VirtualizationCloud Solutions, Hosting, Remote Access, Business Continuity, Remote Management, Telephone System, Internet and Cabling

Call TCNS today to discuss your IT requirements in Birmingham, Wolverhampton, Coventry, Tamworth, Solihull, Redditch, Walsall, Warwickshire and the rest of the UK on 0121 503 3023

 

Client Testimonials

“Having been let down by our IT provider with no notice, we needed an immediate solution. The recruitment business is fast paced and we couldn’t cope with the prospect of losing not only our Internet connections but servers, security and data. We approached TCNS because they were local to us and could help us immediately.

With a limited technical background it was important for us to feel that we could trust our IT company and receive advice, services and products that were tailored to our needs and also provided value for money. From initial conversations with Stuart and Gee we were put at ease and felt that we had different solutions to chose from as well as practice advice to take on board. As such, TCNS now provide all our IT equipment, support our servers, manage our remote access and importantly ensure that backups of data are performed on a daily basis. Even calling the helpline is a positive experience and there is never anything that is too much trouble for them to do. We couldn’t hesitate to recommend them.”

Miss G – Managing Director – Recruitment Company