It is important to work with a company that keeps us at the forefront of cutting edge technology. I would highly recommend TCNS to any prospective client and would like to emphasise that we are very proud and satisfied to be a client of a company that acts with such integrity towards our business. Remote IT Management. Take a look how we can help you

Remote IT Management

Intelligent Network Monitoring - iNETmON

Round-the-Clock Monitoring turns conventional IT support on its head. Rather than wait for you to notice that a system has failed:

  • often involving time-consuming ‘system fiddling’ on your part
  • our iNETmON monitoring will alert us to problems at your sites

We’ll almost always know about a systems issue before you do, so we can fix it fast and minimize your business disruption.

What is iNETmON Round-the-Clock Monitoring?

iNETmON Round-the-Clock monitoring checks your critical systems every five or fifteen minutes at your option. Whenever it sniffs a problem, it sends an email or SMS alert showing the exact nature of the problem directly to us. And it updates our Wall Chart, a large screen in our office that shows the exact status of all our clients.

We’ll see the true nature of the problem – rather than having to depend on your best guess. That means we can fix it faster – and radically boost your overall uptime.

Some of the services available from iNETmON

  • Daily Anti-Virus Updates check
  • Daily Backup Check
  • Critical Events Check & Reports
  • Exchange Information Store Size Check
  • Drive Space Consumption Check
  • Physical Health Check
  • Client Monthly Report
  • Workstation Monitoring
  • Asset Tracking & Inventory Reporting
  • Alerts sent directly to your email or SMS text

 

If there’s a problem, we’ll be alerted instantly so we can take the necessary action to resolve the issue – almost always before you know you have one.

 

Client Testimonials

“[This Company] is a small fast growing company who administers the support of Dressage in Great Britain.

TCS have provided us with Hardware & Software support since 2005. The support we receive from TCNS is invaluable and ensures we have minimal disruption to the service we provide our members.

The team at TCNS are always very polite, helpful and the response is quick and effective.

I would recommend the service of TCNS, they are a friendly, professional company.”

Mrs R – Office Manager – Equestrian Membership Registration Company.