TCNS has always managed to deliver an affordable solution for our every IT need. Their attention to detail and passion for satisfying company needs has kept our systems up and running with minimal disruption. The response rate to problems is always exceptional and professional at all times. Security Solutions. Take a look how we can help you

iNET sOLUTIONS

 

 TCNS can now provide your company with a host of INETsOLUTIONS that can not only monitor your System, but prevent loss of emails and real time recovery of your data in the event of a disaster (flooding, fire, theft etc)

 
iNETmON:- Round-the-clock Monitoring
 
iNETmON turns conventional IT support on its head. Rather than wait for you to notice that a system has failed – often involving time-consuming ‘systems fiddling’ on your part – our 24x7 monitoring will alert us to problems at your sites. We’ll almost always know about a systems issue before you do, so we can fix it fast and minimise your business disruption.
INETmON will check your system on a daily basis and can also be configured to check every 15 minutes to make sure that your server is up and running
-          Check that you can connect to the internet
-          Check all your windows based applications
-          Check Disk Space to make sure it is below a set threshold
-          Check for failures on backup software and Anti-virus
-          Check Raid devices to ensure it is up and running
If there is a problem with any of the above TCNS will be alerted instantly so that our helpdesk can investigate the issue and resolve it before you know you have one
The Key benefits iNETmON are:-
-          Alerts are routed to the right technician
-          Alerts for mission critical systems can be set by day or night
-          Problems are highlighted by TCNS before you know you have one
-          Specific alerts will show our engineers the exact nature of the problem so that we can fix it faster.
 “I have been with TCNS for over 4 years and have been extremely happy with the level of services we receive. Over the last year or so TCNS have implemented a new service iNETmON which pro-activley monitors my backup, Anti Virus, hacker Checks and disk space on a daily basis so I don’t need to worry about it.  If there is an error, TCNS helpdesk are always alerted to the situation and resolve it before I am even aware of it.  This service is now an integral part of our IT system and  has allowed me to concentrate on my business.”

 Peter - Midlands Service Industry
 
iNETmAIL
 
How important is your email?
Having your email system down could not only loose you valuable orders and enquiries it could also damage your credibility
 
iNETmAIL is an email queuing service. If you operate your own server for example Microsoft Exchange, this service will prevent email’s being “BOUNCED BACK” to the sender in the event of the server/internet connection going offline. Once back online emails will be delivered to your Mail Server
 
INETmAIL offers peace of Mind by minimising the risk of loosing important emails
 
-       E- Mail queuing service for Mail Server
-       Storage for queued emails
-       Constant checking of your mail server to deliver email when it returns online
-       Re-assurance that no important business e-mails will be lost
 
INETpROTECT – identical solution to iNETmAIL but also includes Anti-SPAM and AV filtering
 
iNET-DR
 
 
iNETdR (offsite Disaster Recovery Storage Solution) this integrates perfectly into existing corporate and SME’s IT infrastructure, INET-DR makes automatic daily incremental backups of your data and duplicates them to a Second INETdR box at a secure location of your choice.
 
-       Images of the server will be sent to a storage box at a remote location
-       In the event of a server crash, iNETdR will be used to restore complete image of the server, recovering a complete system in less than two hours
-       An update image will be taken of each server everyday and sent to the offsite remote box
-       Individual email and/or data can be recovered from the iNET-DR box in addition to a complete system image in the event of a disaster
 
If you would like to receive further information on iNET solutions please complete the below and a sales representative will get back to you straight away.
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Client Testimonials

“TCNS have supported our IT Network Infrastructure for many years. Their engineers are highly skilled, always keen to resolve any problems, and most polite. The company in general is reliable and efficient.

I would have no reservations to recommend them as a quality support service.”

Ms C – Commercial Manager – Medical Systems Company