SME Office Support

Good service is good business. We have built our business by helping other businesses run smoothly. Can we help improve yours?
Since being established 26 years ago we have worked with various sized businesses across a wide range of sectors including schools, universities and electrical contractors to name but a few. Our customers are not only based locally to our head office in Birmingham but also nationwide. We believe in having an open and honest approach to realistically manage customer expectations and ensure that all installations are carried out to the highest standard, this is testament to the companies we have completed multiple projects for such as Ericsson, Virgin Trains, Unum, KTC Edibles, Harmon, A.F.Blakemore and many more. Our main focus is to provide companies with effective use of technologies whether it is on-premise solutions or migrating to the cloud. We will work with you throughout the project and tailor the solution to meet your exact business requirements as we know each client is unique.

IT Support Contracts tailored to your requirements TCNS will attend your office and discuss your exact requirements so we can see what support would be best for your business. This could be complete cover of your ICT infrastructure or a lower level of support such as supporting your in-house ICT technicians as a point of escalation to resolve higher level technical issues.

Security Solutions Our security team will assess your IT security needs and work with leading Security Vendors to develop a security policy and system suitable for your business.

Voice and Data Cabling We will provide an onsite consultation & survey to ascertain your business needs, from this our projects team will be able to provide a complete Voice and Data Solution quotation. Once a solution has been agreed we will assign an account manager to oversee the project from start to hand over, this will provide you with one point of contact.

Software and Hardware Supply and install Our highly accredited internal Hardware and Software team can provide advice and recommendations on the latest products/solutions available on today’s market. We partner with some of the leading vendors such as Microsoft, HP, Dell, Fujitsu Vmare, Veeam, Sonicwall, Sophos, Trustwave to name a few and go to great lengths to guarantee an excellent level of service throughout your buying experience.

Cloud Solutions TCNS can assist you through your cloud requirements from migrating your current in-house exchange to office 365 (hosted Exchange) to backing up your data in a secure data centre as part of an offsite disaster recovery plan.

Telephone Systems and Support Working in partnership with some of the leading telecom vendors we can support your entire phone system and even assist with relocating to your new office. Alternatively if you are looking to upgrade/replace your telecoms our team can provide a wide range of dynamic and highly flexible solutions that will meet all your business needs.

Technology in the hands of businessmen

Audio Visual and Conference Solutions We consult, install and manage a full feature video conferencing solution, weather you want to smarten up your boardroom or make your training facilities more engaging and interactive, we’ll find the solution that works for you. In some cases it may be possible to arrange a demonstration of the solution at your site so that you can see how the system will enhance your company.